KYC (Know Your Customer) is the identity verification process that One Xbatmust be completed once before making a withdrawal. This ensures your account's security and helps prevent fraud.
Required Documents:
- National ID (NID) — Clear photos of both front and back.
- Passport — Accepted as an alternative if you don't have an NID.
- Selfie — A recent photo with your face clearly visible.
- Mobile Wallet Proof — Screenshot of your bKash/Nagad app (showing your name and number).
Steps:
Log in to your account and go to the "Verification" or "KYC" section.
Upload photos of your documents — make sure the images are clear and not blurry.
Once submitted, verification is typically completed within 24–48 hours.
Once approved, you will receive a confirmation email.
One XbatThere are several tools available to help you stay safe. They are free and can be activated at any time from your account settings.
- Deposit Limit: Set a daily, weekly, or monthly deposit limit. Takes effect immediately. To increase the limit, a 72-hour waiting period applies.
- Bet Limit: You cannot place bets exceeding a set amount within a specified time period.
- Loss Limit: Your account automatically stops play once a defined loss limit is reached.
- Cooldown: Take a temporary break ranging from 24 hours up to 30 days.
- Self-Exclusion: Suspend your account completely for anywhere between 6 months and 5 years.
- Reality Check: A reminder will appear on screen at regular intervals showing how long you've been playing.
How to Enable:
Log in → Profile icon → "Responsible Gaming" → select your preferred tool, enter a value → Save.
One Xbatstores your complete betting history and financial transaction records. You can view them any time after logging in.
Where to find it:
Log in to your account and go to the Profile menu.
Under "My Bets" or "Bet History", you'll find a full list of all your bets — including date, amount, game, and result.
In the "Transaction History" or "Wallet" section, deposits, withdrawals, and bonuses are all listed separately.
Use the date filter to find records from a specific time period.
- Betting History: View up to the last 90 days directly.
- Transaction Records: Available for up to the last 1 year.
- For older records, email our Support team.
One Xbathas over 300 slot games. Different types suit different players — check out the popular categories below.
- Classic Slots (3-Reel): Simple gameplay with fewer bonus features — ideal for beginners. Example: classic fruit machines.
- Video Slots (5-Reel): Modern gameplay featuring multiple paylines, free spins, and bonus rounds. The most popular category of all.
- Megaways Slots: Thousands of payways change with every spin, giving you more chances for big wins. Sweet Bonanza falls into this category.
- Progressive Jackpot Slots: A portion of every bet contributes to a pool, creating the chance to win a massive prize.
- Crash Game: The multiplier keeps climbing — cash out whenever you like. Phoenix Rises is one of the most popular choices.
- Fishing/Arcade Games: Fast-paced, exciting gameplay — Bonanza Gold is a prime example.
An Accumulator or Parlay means combining bets on multiple events into one — if all selections are correct, the multipliers stack up for a potentially huge payout. One XbatThis can be done easily through the sportsbook.
Steps:
Go to the Sports section and select your first match. Click on your preferred outcome to add it to the bet slip.
Then click on another match — the bet slip will automatically show the "Accumulator" option.
You can add up to 15–20 events per series. The odds of each selection are multiplied together.
Enter your stake — the potential payout will be displayed on screen.
Your bet is confirmed as soon as you click the "Place Bet" button.
One XbatUnder its policy, each person may only register one account — this is strictly enforced. However, different members of the same household may open separate accounts provided certain conditions are met.
- Each person must have their own National ID (NID).
- Each person must have a unique mobile number and email address.
- Each person must have their own mobile wallet (bKash/Nagad).
- If multiple accounts will be used from the same device, you should notify Support in advance.
If one person holds two accounts, both will be closed and the balances may be forfeited. This measure is in place to prevent bonus abuse.
One Xbat Your data and funds are protected by the highest industry security standards. Learn more below.
Data Protection:
- 256-Bit SSL Encryption: All data transmission is encrypted. Look for the 🔒 icon in your browser to confirm.
- Password Hashing: Your password is never stored in plain text — only in encrypted form.
- Suspicious Login Alerts: You'll be notified by email if a login is detected from an unrecognized device.
- No sale of personal data: Your information is never sold to any third party.
Fund Protection:
- User funds are kept entirely separate from the company's operational expenses.
- Identity verification is mandatory at withdrawal — no one else can access your funds.
- Large withdrawals are subject to additional security verification.